SSP.Usps.Gov

SSP.Usps.Gov – The USPS Self Service Portal.

A website for USPS employees is available for creating and manage your USPS Liteblue/PostalEASE password.

It is called “Self-Service Profile” — or SSP.

You can find the website at ssp.usps.gov.

There is also a link on the LiteBlue login page to the SSP website after “Here’s how you log on:” section and says “click here”.

What is the Self-Service Profile (SSP)?

Self-Service Profile, or SSP, is a secure application that allows USPS employees to manage how they log in to: LiteBlue, PostalEASE, eReassign, eIDEAS and eOPF.

When do I use my USPS Liteblue/SSP password?

The SSP password is used along with your EIN to access LiteBlue, PostalEASE, eReassign, eIDEAS and eOPF.

Will I receive confirmation when making changes to my USPS SSP Profile?

Yes. If you provide an email address in your SSP Profile (either a USPS email address or personal email address), you will receive confirmation of any changes to your SSP Profile by email to that email address. If you do not provide an email address in your SSP Profile, you will receive confirmation of any changes at your address of record by First-Class Mail.

Why does the system ask for an email address when setting up my USPS SSP Profile?

Your email address will allow you to more easily manage your password and enable immediate password resets. Your email address will also be used to notify you of changes that you make to your profile, such as password resets, changes to your security questions, 4-digit USPS PIN resets, changes to your email address, and confirmation when there are changes to your SSP Profile. However, as previously stated, you do not have to enter an email address on the SSP website.

What happens if I don’t enter an email address, when setting up my USPS SSP Account?

If you do not supply an email address in your SSP Profile, all communications from SSP will be sent to your address of record by First-Class Mail. For example, if you need to reset your password, a temporary password will be mailed to your address of record if you did not provide an email address.
11. What if I forget my SSP password?
If you forget your SSP password, you can reset your password by going to ssp.usps.gov.
• Click on the “Enter SSP” button. The “Self-Service Profile Login” screen will display.
• Click on the “Forgot Password?” link and the application will lead you through the steps to establish or reset your password. Note: You must know your Personal Identification Number (PIN)

Why was I denied access to my USPS SSP Profile?

If you make 6 failed attempts to enter your password you will be locked out of the SSP application for 15 minutes. Try to log on later with your correct EIN and SSP password.

Can my USPS SSP password be the same as my ACE password?

Your SSP password can be anything that you want, as long as it follows the rules provided to ensure a strong password is created.
Note: SSP passwords and ACE passwords are independent from each other.

What are the USPS SSP strong password rules?

• Must contain at least one character from three of the four following types of characters:

Numbers 0-9
Alphabet letters a-z (lowercase)
Alphabet letters A-Z (uppercase)
Special characters !@$%^*_+~ (no other special characters are accepted)

Must be a total length of 8 to 16 characters.

Does my SSP password expire?

No, your SSP password does not expire. However, you can change your password as often as you choose.

Will I still use my 4-digit USPS PIN for anything?

Yes, after April 28, 2014, your USPS 4-digit PIN will only be used for telephone IVR transactions.

How do I use my 4-digit USPS PIN for telephone IVR transactions?

There is no change to the process for telephone IVR transactions. Call the USPS self-service hotline at 1-877-477-3273 and enter your 4-digit USPS PIN when prompted.

What transactions can I perform using the USPS telephone IVR system?

The change in access requirements for online HR self-service applications do not change any of the current transactions you can perform using the telephone IVR system. For example, you may still access PostalEASE and Job Bidding through the telephone IVR system.

Can I still use my 4-digit USPS PIN at the self-service HR Kiosk?

No. As of April 28, 2014, the Kiosks will require the new self-service password to access PostalEASE, eReassign, eIDEAS, and Job Bidding.

Can I create my new USPS SSP password at a Kiosk?

No, you must create your new password at ssp.usps.gov or by calling the USPS HRSSC.

I have problems setting up my new USPS SSP password, or I do not receive a temporary password in the mail?

1. Go to ssp.usps.gov and click on “Forgot Password?” and follow the prompts on the returned screen to create or reset your new password. Note: You must know your Personal Identification Number (PIN) If you provide an email address, a verification link will be sent to that email address. You must click on that verification link, within 72 hours, to complete the setup of your new password.

2. If your attempts to reset your password are still unsuccessful, employees can contact the HRSSC at 1-877-477-3273, option 5 or TDD/TTY – 866-260-7507 for step-by-step assistance with setting up your password.

How can the USPS HR SSC help me set up my new password?

The HRSSC will be able to assist you by providing step-by-step instructions on how to set up a new password. HRSSC can provide you with a temporary password; however, you must establish your SSP profile to create a permanent password that can be used on the HR Self Service applications.

What are the USPS HRSSC normal operating hours?

The hours of operation for the HRSSC are Monday through Friday, 7:00 am – 8:30 pm EST.

I have problems setting up my password and it is outside of normal operating HRSSC hours?

HRSSC hours of operation are Monday through Friday, 7:00 am – 8:30 pm EST. If the HRSSC is closed, you can visit ssp.usps.gov to request a new password, reset a password, update your email address, update your security questions, and change your 4-digit USPS PIN. If you provide an email address, a verification link will be sent to that email address. You must click on that verification link, within 72 hours, to complete the setup of your new password.

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